Política de envío

Because we have no control over transport companies, we are not responsible for misdelivered or lost packages.   Every order will receive tracking information.  Since we offer free shipping on all orders in the U.S., if there is a mistake made with the delivery address, you will be charged to have the package redelivered.  Please check your information carefully before submitting your order.

You will normally receive your order within 7-10 BUSINESS DAYS (after processing).  Overseas and Canadian orders may have longer transit times.

Order Confirmation

Immediately after your order is placed, an Order Confirmation email with a summary of your order and billing details will be sent to you.

Order Processing

Once your order is confirmed, your items will be prepared for shipping. Most items take 1-3 business days to be processed, while some may take up to 6-10 business days. While we work hard to ensure your order is prepared for shipping as quickly as possible, some items may have longer processing times due to low product availability. In such circumstances, you will be notified by email of the delay.

Shipping

USA Standard Delivery Times (with free shipping)

Standard delivery is 7 to 10 business days after processing (1-3 days)

 Expedited delivery is 3 to 7 business days after processing (1-2 days)

- available for USA delivery only
- not available for all products
- destination tracking available

Canadian Shipping Costs

Canadian orders, Standard delivery - $9.99 - $11.99
- shipping costs may vary depending on product
- shipping costs are calculated at checkout

**For shipping costs to other countries, please add your items to the cart and begin the checkout process.  Your shipping costs will be calculated at that point.

***Most of our items are delivered within 7-10 days or sooner.  Maximum delivery time is 14 days.  Please be aware that there are a few items that may be shipped from our overseas warehouse when our U.S. stock is low.  Not to worry!!  Those items will be clearly marked in the item description!

Thanks for shopping with JT's!